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Archive for October, 2014

October 31, 2014

BTU Recognized for Customer Satisfaction Rating

Bryan Texas Utilities (BTU) adds another honor this year, their highest ever Customer Satisfaction Index, or CSI, rating from JD Power’s 2014 Electric Utility Residential Customer Satisfaction Study. The score is derived from responses by BTU customers who are contacted by the global market research firm. This national study, now in its 16th year, measures […]

Posted in: Press Releases