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Archive for January, 2017

New Year, New Look for Your BTU Bill

on January 13, 2017 in Press Releases
New Year, New Look for Your BTU Bill

We’re excited to reveal the redesigned BTU bill to our customers! With this new layout, we hope to provide additional information about your utility usage and associated charges. We hope you find this information useful. Related: Understanding Your Utility Bill: Frequently Asked Questions     Here’s a look at all of the updated features of […]

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BTU Offices Closed Jan. 16 in Observance of Martin Luther King Day

on January 12, 2017 in Press Releases

Bryan Texas Utilities offices will be closed Monday, Jan. 16 in observance of the Martin Luther King Jr. holiday. Any start/stop service requests for these days will be processed when the offices reopen on Tuesday, Jan. 17. In addition, the BTU main office and payment drive-thru will be closed on Friday, Jan. 13, beginning at […]

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BTU Main Office to Close for Software System Maintenance on Jan. 13

on January 9, 2017 in Press Releases

On Friday, January 13, 2017, the Bryan Texas Utilities (BTU) main office and payment drive-thru located at 205 E. 28th Street in Bryan, will close at 1:30 PM for software system maintenance. All payment methods, including online customer accounts, kiosks, and the interactive voice response (IVR) phone system, will be unavailable until the afternoon of […]

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