BTU to Perform Aerial Inspection of Electric System
Bryan Texas Utilities (BTU), through the assistance of a contractor, will be conducting an aerial inspection of various elements of the BTU power system on Tuesday, Aug. 15, 2023 through Tuesday, Sept. 5, 2023. The contractor hired to do the work will be using a UAV Drone to inspect parts of the BTU transmission system. […]
BTU Launches Text Notification System
Bryan Texas Utilities has launched a text messaging notification system. The service will notify customers regarding any planned or unplanned outages and important service or energy emergency alerts. The service also allows customers to utilize key words to report outages or request status updates.
BTU, TPWD Work to Improve Fisheries at Lake Bryan
Bryan Texas Utilities, in partnership with Texas Parks and Wildlife Inland Fisheries Division, is pleased to announce the completion of two significant stocking initiatives aimed at improving fisheries and enhancing angler experiences at Lake Bryan.
The Bryan Police Department has received information that local businesses are receiving phone calls from BTU or City of Bryan phone numbers stating that they need to pay their phone bill or their electricity will be cut off. The numbers that show up on caller ID are legitimate but the call is a scam.
Normal procedures for residential customers of either BTU or CSU do not include a phone call; rather, they will receive a notice in the mail with instructions on how to pay an outstanding balance. Normal procedures for commercial customers do include a phone call from utility offices during normal business hours to discuss payments (not demanding or threatening); calls are not made after 5 p.m. or on weekends. If there is any question as to the legitimacy of a utility company phone call it may be verified at your local utility company:
Bryan Texas Utilities: 979-821-5700
College Station Utilities: 979-764-3535
Bryan and College Station utility offices and police departments both strongly encourage residents and businesses to be cautious when being approached with a scenario that doesn’t sound or feel right.
For more information contact:
Elizabeth Thompson, Bryan Texas Utilities Energy Accounts Manager at (979) 229-1622.
View our real-time power outages map to see how many BTU customers are being affected by an outage, and view the status of outages in your area. Our map updates every 2 minutes, so you'll always be up to date. ... View Map
BTU to Perform Aerial Inspection of Electric System
Bryan Texas Utilities (BTU), through the assistance of a contractor, will be conducting an aerial inspection of various elements of the BTU power system on Tuesday, Aug. 15, 2023 through Tuesday, Sept. 5, 2023. The contractor hired to do the work will be using a UAV Drone to inspect parts of the BTU transmission system. […]
BTU Launches Text Notification System
Bryan Texas Utilities has launched a text messaging notification system. The service will notify customers regarding any planned or unplanned outages and important service or energy emergency alerts. The service also allows customers to utilize key words to report outages or request status updates.
BTU, TPWD Work to Improve Fisheries at Lake Bryan
Bryan Texas Utilities, in partnership with Texas Parks and Wildlife Inland Fisheries Division, is pleased to announce the completion of two significant stocking initiatives aimed at improving fisheries and enhancing angler experiences at Lake Bryan.
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