Skip to main content

Property Manager(s) Connection / Disconnection

Holiday Closures

Bryan Texas Utilities offices will be closed Friday, Dec. 22 through Tuesday, Dec. 26, in observance of the Christmas holiday. Any start/stop service requests for these days will be processed when the offices reopen on Wednesday, Dec. 27.

In order to connect or disconnect your service(s), we must obtain some information about you.

Click here to submit your information online

Please enter the requested information on the form page and click the Submit Information button to submit your information to our Customer Service department.

If a response is not received by the end of the next business day, please call BTU Customer Service at (979) 821-5700.

Business hours are Monday through Friday, 8:00 a.m to 5:00 p.m.

BTU cannot guarantee that your service will be connected or disconnected on your requested date, but we make every attempt possible to complete the disconnection on the desired date.

Top