BTU to Perform Aerial Inspection of Electric System
Bryan Texas Utilities (BTU), through the assistance of a contractor, will be conducting an aerial inspection of various elements of the BTU power system on Tuesday, Aug. 15, 2023 through Tuesday, Sept. 5, 2023. The contractor hired to do the work will be using a UAV Drone to inspect parts of the BTU transmission system. […]
BTU Launches Text Notification System
Bryan Texas Utilities has launched a text messaging notification system. The service will notify customers regarding any planned or unplanned outages and important service or energy emergency alerts. The service also allows customers to utilize key words to report outages or request status updates.
BTU, TPWD Work to Improve Fisheries at Lake Bryan
Bryan Texas Utilities, in partnership with Texas Parks and Wildlife Inland Fisheries Division, is pleased to announce the completion of two significant stocking initiatives aimed at improving fisheries and enhancing angler experiences at Lake Bryan.
Bryan, Texas – The recently redesigned Bryan Texas Utilities Website has been named the winner of the Silver Circle Savvy Award — second place nationally — by the City-County Communications and Marketing Association (3CMA). The BTU Website placed in the category of Digital/Interactive-Best Overall Website – population 0 – 85,000.
The judges comments about the website were that it is “very interactive and accessible. Incredible that this project was tackled in two months and in-house! Wow!”
“It is definitely an honor to be recognized by 3CMA for the new website,” said Gary Miller, General Manager of BTU. “We strive for our company to be as efficient, reliable and customer friendly as possible. We intend for our website to serve as a full extension of our BTU customer service experience. ”
The Savvy Awards competition recognizes outstanding local government achievements in communications, public-sector marketing and citizen-government relationships. The Savvies salute skilled and effective city, county, agency or district professionals who have creatively planned and carried out successful innovations in communications and marketing.
The City of Hot Springs, Arkansas won first place in the same category and Casa Grande, Arizona placed third.
3CMA, the City-County Communications and Marketing Association, is the leading organization for local governments that are innovating new and better ways of communicating with their citizens by viewing them as customers with important input into the kinds of services offered and how they are provided.
BTU is the municipally owned electric utility serving over 50,000 customers in Bryan, Texas and surrounding areas. BTU has been recognized for its reliability and its customer service initiatives. This year BTU has been honored with the “Reliable Public Power Provider – RP3 – Diamond Award” from the American Public Power Association and the “System Achievement Award” from the Texas Public Power Association.
For more information contact:
Gina Florence, City of Bryan Communications and Marketing at 979.209.5141
David Werley, BTU Group Manager, Business and Customer Operations at 979.821.5897
View our real-time power outages map to see how many BTU customers are being affected by an outage, and view the status of outages in your area. Our map updates every 2 minutes, so you'll always be up to date. ... View Map
BTU to Perform Aerial Inspection of Electric System
Bryan Texas Utilities (BTU), through the assistance of a contractor, will be conducting an aerial inspection of various elements of the BTU power system on Tuesday, Aug. 15, 2023 through Tuesday, Sept. 5, 2023. The contractor hired to do the work will be using a UAV Drone to inspect parts of the BTU transmission system. […]
BTU Launches Text Notification System
Bryan Texas Utilities has launched a text messaging notification system. The service will notify customers regarding any planned or unplanned outages and important service or energy emergency alerts. The service also allows customers to utilize key words to report outages or request status updates.
BTU, TPWD Work to Improve Fisheries at Lake Bryan
Bryan Texas Utilities, in partnership with Texas Parks and Wildlife Inland Fisheries Division, is pleased to announce the completion of two significant stocking initiatives aimed at improving fisheries and enhancing angler experiences at Lake Bryan.
© 2024 Bryan Texas Utilities.
Follow Us:
