Texas811 is the largest on-call contact company in the country with more than 2,000 members. Founded in 1984 and known as Dig TESS until 2009, the non-profit organization has utility companies and municipalities as members to provide free underground utility marking for planned excavations. Texas811 provides around-the-clock availability by phone or online. Underground utilities include […]
The Board of Directors of Bryan Texas Utilities (BTU) voted to extend a rate-reduction measure, which was originally set to expire at the end of May. The reduction of the power supply adjustment by one-half will result in an approximate 15% reduction in electric costs for customers. This reduction was initially applied to all energy […]
Bryan Texas Utilities (BTU) has been awarded the Reliable Public Power Provider (RP3)® Diamond designation by the American Public Power Association (APPA) for a third consecutive three-year term after scoring 100% on the evaluated criteria.
Customers will be able to take care of business as usual with BTU on Friday, April 10, 2020.
For over 25 years, Bryan Texas Utilities has partnered with elementary school students in our service territory to create a fun and educational calendar for the community. Normally this is done through art instructors at individual schools, but with the coronavirus pandemic ongoing and schools closed, we have come up with an alternate way for […]
The coronavirus (COVID-19) pandemic has affected all of us, and at BTU we have made some temporary changes to help our customers while we abide by national, state and local health recommendations. Here is a list of answers to frequently asked questions regarding our service changes: I want to pay my bill in cash, but […]
The Board of Directors of Bryan Texas Utilities (BTU) announced today that rate relief measures have been approved to assist customers during this difficult time.
Bryan Texas Utilities (BTU) announced credit outlook upgrades by Fitch bond rating services for both the City and Rural System Revenue Bonds. Both systems’ Revenue Bonds were affirmed AA- by Fitch Ratings, and their rating outlook was upgraded to “positive” from “stable”. This outlook upgrade reflects BTU’s solid financial condition and comes just 15 months […]
Bryan Texas Utilities offices will be closed on Monday, Jan. 20, in observance of Martin Luther King Jr. Day. Any start/stop service requests for these days will be processed when the offices reopen on Tuesday, Jan. 21. Please call (979) 822-3777 in the event of electrical outages. Kiosks will be open for customers needing to […]
Bryan Texas Utilities offices will be closed Monday-Wednesday, Dec. 23-25 in observance of the Christmas holiday. Any start/stop service requests for these days will be processed when the offices reopen on Thursday, Dec. 26. Bryan Texas Utilities offices will also be closed Wednesday, Jan. 1, 2020 in observance of New Year’s Day. Any start/stop service […]
Bryan Texas Utilities offices will be closed Thursday and Friday, Nov. 28-29 in observance of Thanksgiving. Any start/stop service requests for these days will be processed when the offices reopen on Monday, Dec. 2. Please call (979) 822-3777 in the event of electrical outages. Kiosks will be open for customers needing to pay their bill […]