Scam Alert:

Customers have reported receiving scam calls from 833-702-3092 threatening immediate disconnection. BTU will not contact you in this way. Do not give out personal information over the phone. Hang up, report the call, and call us if you have any questions.

Start/Stop/Transfer - Residential

Manage your residential service – easily start, stop, or transfer service in a few clicks.

Apply for Service
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Start Residential Service

Please choose either of the following options to establish residential service.

1. Online Electric Service Agreement

Sign Up for Residential Service
(This is the easiest way to apply for services.)

2. Visit Us In Person

  • You can always establish residential service by visiting us in our lobby, located at 2611 N. Earl Rudder Fwy. Bryan, TX 77803. Business hours are Monday through Friday, 8 a.m. to 5 p.m.
  • Please Note: If service is required the same day, applications must be submitted before 4 p.m.