Bryan Texas Utilities (BTU) adds another honor this year, their highest ever Customer Satisfaction Index, or CSI, rating from JD Power’s 2014 Electric Utility Residential Customer Satisfaction Study.... Read More
The BTU Website has been named the winner of the Silver Circle Savvy Award -- second place nationally -- by the City-County Communications and Marketing Association (3CMA). The Website placed in the category of Digital/Interactive-Best Overall Website - population 0 - 85,000.
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In order to establish your new commercial utility service(s), we must obtain some information about you. Click here to find out more about the process and requirements for new commercial service.... Read More
There are several ways to pay your Bryan Texas Utilities bill. You have multiple online payment options, or you can pay by phone, or in person at the BTU office or several remote payment facilities.... Read More
View our real-time power outages map to see how many BTU customers are being affected by an outage, and view the status of outages in your area. Our map updates every 2 minutes, so you'll always be up to date. ... View Map
BTU offices will be closed on Nov. 27 and 28 in observance of the Thanksgiving holiday. Any start/stop service requests for these days will be processed when the offices reopen on Monday, Dec. 1. We thank you for your patience, and wish you a happy holiday season.
BTU Office Hours: 8:00 a.m. to 5:00 p.m., Monday - Friday
Address: 205 E. 28th Street, Bryan TX 77803
Phone: (979) 821-5700... Read More
View Electric and Water Usage
Our new personalized charts allow you to see your usage on multiple meters, and these new tools are available for both residential and commercial customers. Sign up for an online account and start watching your usage today. ... View Your Daily Usage
New Water Block Rates go into effect on Nov. 1, 2014. Here is some information on how they are calculated with customer charges and volume charges. You can also see what your estimated water usage charges will be per month with our new calculator.... Read More
BTU is regularly featured in and submits articles to Texas Co-op Power Magazine. Check out what TCP has to say about BTU this month, and view the archive of TCP articles and updates about BTU from the past 18 months.
More than 48,000 AMI meters have been installed in our service territory and are communicating to and from our office. AMI meters are the basis for new technology and energy-saving options that will allow us to bring you an array of alternatives in the future.