The coronavirus pandemic has affected all of us, and at BTU we have made some temporary changes to help our customers while we abide by national, state and local health recommendations. Here is a list of answers to frequently asked questions regarding our service changes: I want to pay my bill in cash, but the […]
Ways to Pay Your Bill
Automatic Bank Draft
Kiosks are a fast, convenient, and easy way to pay your bill.
- Cash, Check or Credit Card
Bring one of the following:
- Account Number
- BTU Bill
- Reminder Letter
IVR Phone Payments
Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:
- Call 979-821-5700.
- Press 1 for English or press 2 for Spanish.
- Press 1 for Epay System.
- Enter the account number followed by a pound sign.
- The system says the account number. If correct, press 1. If not correct, press 2.
Mail Utility Bill Payments
Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:
Attn: Customer Service
P.O. Box 8000
Bryan, TX 77805