Ways to Pay Your Bill

• Click Here for Online E-Check, Online Credit Card and Recurring Credit Card Payments

Payment Arrangement Request

• Payment Arrangement Request Online Form

Pledge Assistance

For pledge assistance, you will need to have a Letter of Authorization completed. Please complete the form below and email it to contactbtu@btutilities.com or fax it to 979.821.5781.

• Pledge Assistance Authorization Release Form

Here’s a list of Pledge Organizations:

• BVCAP
  Phone: 979.595.1199
• Catholic Charities
  Phone: 979.822.9340
• Project Unity
  Phone: 979.595.2900
• Salvation Army
  Phone: 979.361.0618
• SOS Ministries
  Phone: 979.775.5357
• St. Vincent DePaul
  Phone: 979.775.2273

Automatic Bank Draft

• Bank Draft Authorization Form
• Bank Draft Cancellation Form

Kiosks

Kiosks are a fast, convenient, and easy way to pay your bill.

Pay with:

• Cash, Check or Credit Card

Bring one of the following:

• Account Number
• BTU Bill
• Reminder Letter
• Keycard

IVR Phone Payments

Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:

1. Call 979-821-5700.
2. Press 1 for English or press 2 for Spanish.
3. Press 1 for Epay System.
4. Enter the account number followed by a pound sign.
5. The system says the account number. If correct, press 1. If not correct, press 2.

Mail Utility Bill Payments

Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:

• BTU
  Attn: Customer Service
  P.O. Box 8000
  Bryan, TX 77805