BTU Customers Encouraged to Get Current on Accounts
Bryan Texas Utilities (BTU) continues to work with and encourage customers who have past due balances on utility bills to contact BTU to discuss arrangements for payment.
Ways to Pay Your Bill
Payment Arrangement Request
Automatic Bank Draft
Kiosks
Kiosks are a fast, convenient, and easy way to pay your bill.
Pay with:
- Cash, Check or Credit Card
Bring one of the following:
- Account Number
- BTU Bill
- Reminder Letter
- Keycard
IVR Phone Payments
Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:
- Call 979-821-5700.
- Press 1 for English or press 2 for Spanish.
- Press 1 for Epay System.
- Enter the account number followed by a pound sign.
- The system says the account number. If correct, press 1. If not correct, press 2.
Mail Utility Bill Payments
Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:
- BTU
Attn: Customer Service
P.O. Box 8000
Bryan, TX 77805
