BTU Offices Closed Sept. 2 in Observance of Labor Day
Bryan Texas Utilities offices will be closed Monday, Sept. 2 in observance of Labor Day. Any start/stop service requests for these days will be processed when the offices reopen on Tuesday, Sept. 3. Please call (979) 822-3777 in the event of electrical outages. Kiosks will be open for customers needing to pay their bill according […]
BTU warns against phone scams demanding payments
Bryan Texas Utilities (BTU) is warning the public about a phone scam affecting area customers. This fraudulent call is asking customers to render payment in a short time frame or services will be disconnected. While these calls appear to come from BTU’s phone number (979.821.5700), the number has been spoofed by the scammers to make […]
ERCOT calls for energy conservation
The Electric Reliability Council of Texas (ERCOT) has issued an Energy Emergency Alert Level 1 (EEA-1), calling for customers to begin conserving electricity due to high demand on the electric grid caused by extremely hot weather. ERCOT is requesting that customers turn off all appliances, air conditioners, and other non-essential electric devices until instructed otherwise […]
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Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:
Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:
View our real-time power outages map to see how many BTU customers are being affected by an outage, and view the status of outages in your area. Our map updates every 2 minutes, so you'll always be up to date. ... View Map
BTU Offices Closed Sept. 2 in Observance of Labor Day
Bryan Texas Utilities offices will be closed Monday, Sept. 2 in observance of Labor Day. Any start/stop service requests for these days will be processed when the offices reopen on Tuesday, Sept. 3. Please call (979) 822-3777 in the event of electrical outages. Kiosks will be open for customers needing to pay their bill according […]
BTU warns against phone scams demanding payments
Bryan Texas Utilities (BTU) is warning the public about a phone scam affecting area customers. This fraudulent call is asking customers to render payment in a short time frame or services will be disconnected. While these calls appear to come from BTU’s phone number (979.821.5700), the number has been spoofed by the scammers to make […]
ERCOT calls for energy conservation
The Electric Reliability Council of Texas (ERCOT) has issued an Energy Emergency Alert Level 1 (EEA-1), calling for customers to begin conserving electricity due to high demand on the electric grid caused by extremely hot weather. ERCOT is requesting that customers turn off all appliances, air conditioners, and other non-essential electric devices until instructed otherwise […]
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