Ways to Pay

Automatic Payments

Bank draft – payments are automatically withdrawn from a bank account on the bill due date each month.

Automatic Bank Draft Authorization

Automatic Bank Draft Cancellation

Recurring credit or debit card – payments are automatically charged to a credit or debit card on the bill due date each month facilitated through BTU’s secure payment processor, Invoice Cloud.

Recurring Credit/Debit Card

By Phone

To make a payment using Bryan Texas Utilities' Interactive Voice Response (IVR) system, simply call 979-821-5700 and follow the automated prompts.

You'll need your account number handy to complete the transaction.

Our secure system is available 24/7, allowing you to quickly and easily manage your account and make payments at your convenience.

Payment Assistance

We understand that life can bring unexpected challenges that make paying utility bills difficult.

If you're unable to pay your bill or need to explore payment extension options, please reach out to our customer service team at 979-821-5700. We're here to help find a solution that works for you.

Extension Request Form

BTU PowerShare Customer Donation Program

Some organizations assist customers by pledging funds to accounts. They require access to confidential account information. Customers seeking assistance from pledge organizations must complete the form below.

Pledge Assistance Authorization Release Form

Links to other organizations:

Texas Utility Help 211 Texas

Brazos Valley Community Action Programs (BVCAP)

Catholic Charities of Central Texas

Salvation Army SOS Ministries

Budget Billing

Take the guesswork out of your energy bills with Budget Billing. This convenient program helps you budget for household expenses and avoid the highs and lows of the usual utility bill. BTU will average the previous 12 months of bills, and will set a fixed payment amount for the next 12 months. Payments will be deducted automatically from your preferred bank account.

Budget Billing Eligibility

Customers are eligible if they:

Have satisfactory credit history with BTU.
Have been a customer at the same location for at least 1 year.

Rate Explanations

Understand your electricity costs.
Explore our rate structures.

Residential Rates Business Rates

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