Texas811 is the largest on-call contact company in the country with more than 2,000 members. Founded in 1984 and known as Dig TESS until 2009, the non-profit organization has utility companies and municipalities as members to provide free underground utility marking for planned excavations. Texas811 provides around-the-clock availability by phone or online. Underground utilities include […]
BTU partners with contractor to perform equipment restoration
Bryan Texas Utilities (BTU) has contracted with Utility Restoration Services Inc. (URS) to inspect, maintain, and restore pad-mounted electrical equipment. URS will ensure the green, air-cooled transformer cabinets meet state and federal code, and are clear of any obstructions such as dirt, debris, and insects. Once cleaned, each cabinet is treated for rust and […]
Bryan Texas Utilities (BTU) has contracted McCord Engineering to utilize an aerial drone to evaluate electrical lines for determining the best path for telecommunication lines to support the new BTU Administration building. The project is scheduled for January 21, 2022 and should be complete the same day, weather permitting. Residents in the following areas may […]
If you need help paying your utility bill, there are programs and services that can assist you. Some of these programs work directly with you to provide you with monetary assistance, while others work on your behalf with “pledge assistance” and provide payment directly to BTU.
For pledge assistance, you will need to have a Letter of Authorization completed so that BTU knows that an organization is working on your behalf with pledge assistance.
Here’s a list of Pledge Organizations you can contact:
Kiosks are a fast, convenient, and easy way to pay your bill.
Pay with:
Bring one of the following:
Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:
Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:
View our real-time power outages map to see how many BTU customers are being affected by an outage, and view the status of outages in your area. Our map updates every 2 minutes, so you'll always be up to date. ... View Map
Texas811 is the largest on-call contact company in the country with more than 2,000 members. Founded in 1984 and known as Dig TESS until 2009, the non-profit organization has utility companies and municipalities as members to provide free underground utility marking for planned excavations. Texas811 provides around-the-clock availability by phone or online. Underground utilities include […]
BTU partners with contractor to perform equipment restoration
Bryan Texas Utilities (BTU) has contracted with Utility Restoration Services Inc. (URS) to inspect, maintain, and restore pad-mounted electrical equipment. URS will ensure the green, air-cooled transformer cabinets meet state and federal code, and are clear of any obstructions such as dirt, debris, and insects. Once cleaned, each cabinet is treated for rust and […]
Bryan Texas Utilities (BTU) has contracted McCord Engineering to utilize an aerial drone to evaluate electrical lines for determining the best path for telecommunication lines to support the new BTU Administration building. The project is scheduled for January 21, 2022 and should be complete the same day, weather permitting. Residents in the following areas may […]
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