New Commercial Service

Holiday Closures

Bryan Texas Utilities offices will be closed Friday, April 14 in observance of Good Friday. Any start/stop service requests for these days will be processed when the offices reopen on Monday, April 17.

In order to establish your new utility service(s), we must obtain some information about you.

Please save the document below to your desktop, fill out the editable PDF, print, sign and fax the document to 979-821-5781 or email to along with a copy of your drivers license.

If you have any questions please contact BTU Customer Service at 979-821-5700.

Business hours are Monday through Friday from 8:00 AM to 5:00 PM.

Please allow 1-2 business days for processing your request. If a response is not received by the end of the next business day, please call BTU Customer Service at (979) 821-5700.