Have questions about solar? Check out BTU’s most frequently asked questions about the service. If you have questions about installing solar panels, please contact our Energy Management Department at 979.821.5715 or firstname.lastname@example.org. Will I still receive a bill from BTU? Most solar systems are not designed to cover a home’s entire energy usage; so many […]
BTU call center, drive thru open on Good Friday
Customers will be able to take care of business as usual with BTU on Friday, April 10, 2020.
BTU office staff will be available by phone or email and the drive thru will also be open from 8 a.m. to 5 p.m.
Our remote options are available as always.
Kiosks will be open for customers needing to pay their bill according to the following locations and times (cash, check or credit or debit card):
- HEB (Texas Ave & Hwy 21): 6 a.m. – 11 p.m.
- HEB (Texas Ave & Villa Maria): 6 a.m. – Midnight
- BTU office automated drive-through (205 E. 28th St.): Open 24 hours
You may also pay your bill by phone through the automated “E-payment” option by calling (979) 821-5700, or click here to pay online.