Have questions about solar? Check out BTU’s most frequently asked questions about the service. If you have questions about installing solar panels, please contact our Energy Management Department at 979.821.5715 or firstname.lastname@example.org. Will I still receive a bill from BTU? Most solar systems are not designed to cover a home’s entire energy usage; so many […]
BTU conducting customer service survey
Bryan Texas Utilities (BTU) has partnered with GreatBlue Research, LLC to conduct a customer satisfaction survey. GreatBlue is a tenured market research group based out of Connecticut. This customer satisfaction survey is separate from the City of Bryan’s survey gauging potential interest in a municipally owned broadband service that will occur in January.
The GreatBlue survey consists of polling randomly selected residential and commercial customers by phone and online regarding their experience doing business with BTU. BTU encourages those who have been contacted to participate, and appreciates feedback from our customers to help us consistently provide elite customer service, beneficial programs and high reliability.