Bryan Texas Utilities (BTU), through the assistance of a contractor, will be conducting an aerial inspection of various elements of the BTU power system on Tuesday, August 3, 2021 through Friday, August 13, 2021. The contractor hired to do the work will be using a helicopter and UAV Drone to inspect parts of the BTU […]
Bryan Texas Utilities (BTU) has partnered with GreatBlue Research, LLC to conduct a customer satisfaction survey. GreatBlue is a tenured market research group based out of Connecticut. This customer satisfaction survey is separate from the City of Bryan’s survey gauging potential interest in a municipally owned broadband service that will occur in January.
The GreatBlue survey consists of polling randomly selected residential and commercial customers by phone and online regarding their experience doing business with BTU. BTU encourages those who have been contacted to participate, and appreciates feedback from our customers to help us consistently provide elite customer service, beneficial programs and high reliability.