Bryan Texas Utilities (BTU) continues to work with and encourage customers who have past due balances on utility bills to contact BTU to discuss arrangements for payment.
The Bryan Texas Utilities main office, located at 205 E. 28th Street in Bryan, will close at 3 PM on Friday, March 8, for software system maintenance.
All payment methods, including online customer accounts, kiosks, the drive through, and the interactive voice response (IVR) phone system, will be unavailable until the afternoon of Sunday, March 10. We apologize for any inconvenience this may cause.
For emergency utility needs, please contact the System Operations Center at (979) 822-3777.