The coronavirus pandemic has affected all of us, and at BTU we have made some temporary changes to help our customers while we abide by national, state and local health recommendations. Here is a list of answers to frequently asked questions regarding our service changes: I want to pay my bill in cash, but the […]
Bryan Texas Utilities offices will be closed Monday-Wednesday, Dec. 23-25 in observance of the Christmas holiday.
Any start/stop service requests for these days will be processed when the offices reopen on Thursday, Dec. 26.
Bryan Texas Utilities offices will also be closed Wednesday, Jan. 1, 2020 in observance of New Year’s Day.
Any start/stop service requests for these days will be processed when the offices reopen on Thursday, Jan. 2.
Please call (979) 822-3777 in the event of electrical outages.
Kiosks will be open for customers needing to pay their bill according to the following locations and times (cash or check only):
- HEB (Texas Ave & Hwy 21): 6 a.m. – 11 p.m.
- HEB (Texas Ave & Villa Maria): 6 a.m. – Midnight
- BTU office automated drive-through, 205 E. 28th St. (open 24 hours)
You may also pay your bill by phone through the automated “E-payment” option by calling (979) 821-5700, or click here to pay online.