The coronavirus pandemic has affected all of us, and at BTU we have made some temporary changes to help our customers while we abide by national, state and local health recommendations. Here is a list of answers to frequently asked questions regarding our service changes: I want to pay my bill in cash, but the […]
Bryan Texas Utilities offices will be closed on Monday, Jan. 20, in observance of Martin Luther King Jr. Day.
Any start/stop service requests for these days will be processed when the offices reopen on Tuesday, Jan. 21.
Please call (979) 822-3777 in the event of electrical outages.
Kiosks will be open for customers needing to pay their bill according to the following locations and times (cash or check only):
- HEB (Texas Ave & Hwy 21): 6 a.m. – 11 p.m.
- HEB (Texas Ave & Villa Maria): 6 a.m. – Midnight
- BTU office automated drive-through (205 E. 28th St.): Open 24 hours
You may also pay your bill by phone through the automated “E-payment” option by calling (979) 821-5700, or click here to pay online.