Bryan Texas Utilities (BTU) has contracted with Davey Resource Group to inspect and preserve wooden electric distribution poles within their rural territory. This program is part of an effort by BTU to identify poles that may need maintenance or replacement as part of their overall preventative maintenance program. The project is scheduled to start in […]
Along with other utilities in the Electric Reliability Council of Texas (ERCOT) region, Bryan Texas Utilities (BTU) continues to monitor the financial issues and discussions surrounding the recent historic winter weather event as it affected the energy market. While there are financial settlements still to be resolved in ERCOT and the situation changes daily, BTU expects no changes to customer rates. The Bryan City Council, BTU Board and staff will work diligently to ensure rates are kept as reasonable and predictable as possible.
However, customers may see an increase in their next bill due to increased usage. Many electric heating systems in Texas are air-source heat pumps. These heat pumps are not equipped to function efficiently in temperatures at or below freezing. The Bryan area experienced ten consecutive days – February 10 through February 19 – of below average temperatures, and spent 86 consecutive hours below freezing. Many of these heating systems have auxiliary heat strips that utilize resistance heating to help the unit reach the desired temperature. Resistance heating uses an immense amount of energy. Those who did not lose power may see a significant increase in usage as their heating unit worked to bring the indoor temperature higher, while temperatures outside were in the single digits. Customers who did not have consistent power may also see increases. When homes did have power restored, even for short periods, heating systems worked excessively to try to heat the home to the desired temperature. Other appliances such as freezers, refrigerators, and water heaters also began operating to make up their lost temperatures.
Customers who may have difficulty paying their bills are encouraged to contact BTU at 979-821-5700 or contactBTU@btutilities.com to inquire about payment arrangements and assistance.