Bryan Texas Utilities offices will be closed on Monday, Jan. 21, in observance of Martin Luther King Jr. Day. Please call (979) 822-3777 in the event of electrical outages. Kiosks will be open for customers needing to pay their bill according to the following locations and times: (Please note, these locations may have different holiday […]
FOR IMMEDIATE RELEASE
January 15, 2018
BRYAN, TEXAS — Bryan Texas Utilities is preparing customers for what action to take should they experience an outage during the winter storm that is anticipated to hit Monday night (Jan. 15, 2018).
If an outage occurs during these especially cold temperatures, customers are asked to take the following steps to help BTU crews restore power as quickly and safely as possible.
- Turn off your heater: If your heater immediately kicks back on after a cold-weather outage, the amount of electricity required to turn it on can cause the system to shut down again. Wait 15-30 minutes after power is restored to start turning your heater and appliances back on. This includes space heaters, which require a large amount of electricity.
- Conserve: Avoid using your heater and appliances at the same time. Put off running dishwashers, washers, and dryers unless absolutely needed and turn off any extra lights you do ￼not need.
- ￼Utilize the BTU outage map: In the event of an outage, your meter will tell BTU System ￼Operators that there is a problem, so there is no need to call. This also allows BTU Operators to ￼focus on helping the linemen restore power.
Customers are encouraged to follow BTU on Facebook (@BryanTexasUtilities) and Twitter (@BTU_BryanTX) for timely updates and information.